---
title: Someone else is playing with my account
description: "If you think someone is playing with your account, you should try to change your password. If you can't or the problem persists, submit a ticket with the below details about your account - Account name - email - Birth…"
url: "https://elementalraiders.gfal.com/help/someone-else-is-playing-with-my-account/"
updated: "2026-01-22"
category: Account / Settings
---

# Someone else is playing with my account

If you think someone is playing with your account, you should try to change your password. If you can't or the problem persists, submit a ticket with the below details about your account

- Account name
- email
- Birth date 
- Country of Residence

NOTE: Sharing accounts is against our Terms of Service, and we reserve the right to suspend shared accounts or deny service to shared accounts at our discretion.